Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to DrPanda ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Health information you choose to share for appointment booking
- Payment information for transactions
- Communications you send to us
- Device information and usage data
3. How We Use Your Information
We use the information we collect to:
- Facilitate appointment bookings with healthcare providers
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Improve our Services and develop new features
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Healthcare providers you book appointments with
- Service providers who assist in our operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
DrPanda
support@drpanda.in
+91 78425 37474
Hyderabad, Telangana