Terms of Service

1. Acceptance of Terms

By accessing or using DrPanda's services, mobile application, or website (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

2. Description of Services

DrPanda provides a platform that connects patients with healthcare providers, including doctors, hospitals, diagnostic centers, and pharmacies. Our Services include:

• Online appointment booking with healthcare providers
• Video consultations with registered doctors
• Health records management
• Medicine ordering and delivery
• Diagnostic test booking

3. User Accounts

To use certain features of our Services, you must register for an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Medical Disclaimer

DrPanda is a technology platform that facilitates connections between patients and healthcare providers. We do not:

• Provide medical advice, diagnosis, or treatment
• Guarantee the quality of healthcare services provided by listed providers
• Replace professional medical consultation

Always consult qualified healthcare professionals for medical concerns. In case of emergency, contact local emergency services immediately.

5. User Conduct

You agree not to:

• Use the Services for any unlawful purpose
• Impersonate any person or entity
• Interfere with or disrupt the Services
• Attempt to gain unauthorized access to our systems
• Upload malicious software or harmful content

6. Payments and Refunds

Payment terms and refund policies are governed by our separate Refund Policy. By making a payment through our Services, you agree to those terms.

7. Intellectual Property

All content, trademarks, and intellectual property on our Services are owned by DrPanda or its licensors. You may not use, copy, or distribute any content without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, DrPanda shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our Services.

9. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the new terms on our website. Your continued use of the Services after such changes constitutes acceptance of the new terms.

10. Contact Us

If you have questions about these Terms of Service, please contact us at: